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ICQA Analyst

East London, England Job ID: 170010692

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience – Amazon continues to grow and evolve as a world-class e-commerce platform.
As our business grows, we constantly look for talented and dedicated individuals to join our team. We are currently seeking an ICQA Data Analyst for our London site who will support ICQA team.

Tasks & Responsibilities
  • Complete support tasks as directed by ICQA manager to help drive quality improvements
  • Maintain Databases
  • Work closely across teams within and outside the fulfilment centre to determine root cause of customer impacting defects and drive improvements to aid in reducing them.
  • Provide insight to the business on whether new initiatives or processes could impact customer quality
  • Work closely with ICQA Lead to understand the day to day responsibilities and provide cover when necessary

Essential Skills
  • Basic PC and software skills e.g. Outlook, Word, Excel and Powerpoint
  • Strong Communication and relationship building skills
  • Ability to lead a team
Desired Skills
  • A positive, enthusiastic, ‘can do’ approach
  • Self-motivated and able to demonstrate initiative
  • Able to manage changing priorities at a short notice
  • Demonstrates resilience when faced with challenges
  • Strong Analytical skills

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  • Fulfillment Center, East London, England, United KingdomRemove
  • Hourly, East London, England, United KingdomRemove
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  • Warehouse, East London, England, United KingdomRemove
  • Distribution - Fulfillment Center, East London, England, United KingdomRemove
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