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Fulfillment Center

Fulfilment Associate

Tilbury, England
Requisition ID: 170009405

The Fulfilment Centre (FC) Associate must have drive, ambition and a passion for ensuring that customers receive a first-class Amazon experience.

Pay Rate: £8.20 per hour, increasing to £8.35 after 6 months and £1.96 premium on night shift hours. Overtime paid at premium rates.

Comprehensive benefits package including Restricted Stock Units, Contributory Pension Scheme, Private Medical Insurance, Childcare Vouchers, Employee Assistance Programme and More!

Amazon is continually evolving and is a place where motivated employees thrive and employee ownership and accountability lead to meaningful results. It’s as simple as this: Work Hard. Have Fun. Make History.
With every order made and parcel delivered, customer demand at Amazon is growing. And to meet this demand, and keep our world-class service running smoothly, we're growing our Customer Fulfilment team across Europe.
Delivering hundreds of thousands of products to hundreds of countries worldwide, our Customer Fulfilment teams possess a wide range of skills and experience. These range from business analysis and inventory management, to team leadership, engineering, transportation and retail. Our network of Fulfilment Centres is supported by Associates and Team Leaders. Between them they take responsibility for the receipt and stowing of inventory, picking, packing and shipping, to ensure that our customers receive what they want, when they want it.
Whatever your background or current area of expertise, if you’re motivated by results and driven enough to achieve them, Amazon is a great place to be. We’re all about flexibility: we expect you to adapt to changes quickly and we encourage you to try new things and take your career down different paths. Because it’s only by coming up with new ideas and challenging the status quo that we can continue to be the most customer-centric company on Earth.

As FC Associate you may be asked to work in various areas of the building, the main departments being Inbound, RSP and Outbound. Tasks may include:
  • Maintain strict safety, quality and production standards
  • Efficiently and effectively receive & store goods following Amazon's internal processes and procedures working with Amazon robotics technology
  • Pick our customer orders ensuring a high level of quality and productivity
  • Accurately pack and ship our customer orders to ensure we meet customers' high expectations
  • Read, understand and implement instructions from a display screen
  • Consistently achieve Minimum Acceptable Performance Standard (MAPS) set for your department
  • Relocate products using forklifts, pump truck and power pallet truck

Role Requirements
The role involves the following physical demands on a daily basis:
  • Standing for long periods for up to 10 hours per shift
  • Lifting and moving products up to 15kg in weight
  • Lifting, bending, reaching above the head, kneeling, crouching, and/or stretching for up to 10 hours per shift
  • Pushing and pulling product up to 15kg in weight for 8 to 12 hours per shift (flex and part-time shifts may vary)
  • Manual dexterity of both hands and wrists
  • Regularly climbing and descending stairs safely

Skills and Attributes Required
  • You are naturally customer service obsessed; thriving on the opportunity to work as part of a tem to achieve a shared goal
  • Able to operate with reliability and a high level of attention to detail
  • You have the ability to operate with confidence a basic computer system with a touch screen
  • You can follow a list of guidelines and instructions to meet deadlines for customer shipments;
  • You are able to read, understand and communicate in English with the ability to interact and engage comfortably with people at all levels of the business
  • You will have a hands-on attitude, flexible and adaptable and willing to provide additional discretionary effort when the team is in need;
  • You are able to operate in a challenging and fast paced environment.

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