Military Preferred - Seasonal Work from Home Customer Service Associate
United States Job ID: 170010715Apply Now
WORK FROM HOME - VIRTUAL CUSTOMER SERVICE!
In order to be considered for this position you must live in one of the following states:Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Mississippi, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota,Tennessee, Utah, Virginia, West Virginia, Wisconsin, Wyoming.
Who We Are
Since 1994, Amazon has evolved from a single retail website to become a global business as well as an e-commerce and publishing partner.
Innovation is in our DNA and we constantly seek out the world’s brightest technology minds to research and develop new solutions to improve the lives of our customers: shoppers, sellers, content creators, and developers around the world.
That's what being Earth's most customer-centric company is all about, and it's still Day One at Amazon.
This is our Seasonal, work from home Customer Service Associate position! We are offering Full Time hours only.
The ideal, Seasonal work from home Amazonian is internet savvy and has technical aptitude when it comes to online tools and research. You will think outside the box, solve problems, answer questions, and resolve concerns presented by our Amazon customers. Our customers contact us primarily by phone & chat and we hope you can help us deliver customer obsessed results!
This job is an hourly position and pay rate nationwide is $10.00 per hour, unless a higher local or state minimum wage rate applies. The role includes paid training, bonus opportunity, and dedicated resources to support your ongoing growth and development.
Seasonal employees may remain with Amazon in a temporary capacity for up to nine months, or a shorter period of time depending on business need. There may also be opportunities for regular long term employment.
Virtual Customer Service (VCS) is open from 3AM - Midnight Pacific time, 7 days per week. Being able to work an assigned schedule that falls within our operating hours is required and expected. Available shifts may include days, afternoons and evenings. Typically, they include one or both weekend days and schedules may change throughout the duration of your employment. There may be at times mandatory overtime, based on business needs. Associates may work up to, but no more than 60 hours a week.
Working hours for all staff increase substantially during our peak season (Thanksgiving through mid-January). In order to support our customers, vacation requests are not granted during our peak season unless otherwise required by law. You may also be required to work on any/all major holidays. If you’re a student, we’ll do our best to work around your school schedule!
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